Whiladean Dunlap is an experienced professional with over 28 years at IMS Health. Dean has held many positions during her tenure at IMS, including Supervisor of the Coding department, where she was responsible for a staff of over 20 employees who coded and processed source documents for the market research audits.
Dean's previous roles at IMS include Senior Development Analyst, where she tested IMS products and services before launch, as well as documented the user acceptance and testing procedures. She was also a Decision Systems Support Analyst, where she provided technical and analytical support using IMS products and services.
Within the Client Services' organization, Dean began to work with large pharmaceutical clients and provide customized training and support as a Senior Market Research Analyst. In this role, Dean was able to work on-site at the client location and assist them with their day-to-day operations using IMS data and services, in addition to providing consultative direction.
Currently, Dean holds the position of Training Consultant, responsible for conducting training to clients and employees on the IMS Market Research and Sales Management products and services. Her course portfolio consists of Dataview, IMS Sales Insights, In Search of Solutions, and the Market Research Product Orientations.
Dean received a Bachelor of Science degree in Marketing from LaSalle University, and is nearing completion of her MBA at Saint Joseph’s University.